Contact Us

Our support team is here to help with your account, deposits, withdrawals and responsible gambling tools.

UPCOZ Pty Ltd
101 Sheridan Street
Cairns QLD 4870
Australia

• Customer support: support@upc0z.com
• Complaints: complaints@upc0z.com
• Responsible gambling support: responsiblegambling@upc0z.com

If your enquiry relates to account access, deposits, withdrawals, betting activity or responsible gambling tools, please contact us using the relevant email address above.

Hours of operation

Replies are issued during Australian business hours (Monday to Friday, 9:00 am to 5:00 pm Australian Eastern Time — AEST, or AEDT during daylight saving in New South Wales), excluding New South Wales public holidays.

For urgent harm-minimisation support, contact Gambling Help Online on 1800 858 858 at any time.

To make a complaint, see our Complaints process. The first step is to contact us directly using the details above.